Terms & Conditions

A legal disclaimer

Welcome to Vue Wash. By accessing or using our website www.vuewash.com and our services, you agree to comply with and be bound by these Terms and Conditions.

Services

We provide professional cleaning services for homes, rental properties, and commercial spaces. Our services include but are not limited to routine cleaning, deep cleaning, move-in/move-out cleaning, post-renovation cleaning, and specialized cleaning for medical facilities, restaurants, and bars.

Appointments and Scheduling

Booking: Services can be booked through our website.

Cancellations and Rescheduling: Cancellations or rescheduling of appointments must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.

Same-Day Availability: We offer same-day availability subject to schedule and staff availability.

Payment Terms

Payment Methods: We accept payments via credit card, debit card, and other payment method via invoicing, powered by QuickBooks.

Payment Timing: Payments are due at the time of booking or as specified in the service agreement.

Refunds: Refunds are handled on a case-by-case basis. Please contact us if you have any issues with our service.

Insurance

Our staff are insured under WSIB and workplace liability insurance to ensure your peace of mind and protection during service delivery.

FAQ:

Q: Is the free cleaning really free?
- A: "Yes! There are no hidden fees, no upselling, and no pressure to sign any contracts."
Q: What’s included in the free cleaning?
- A: "Our free cleaning is just as thorough as any paid service, customized to your specific needs."
Q: Will I be pressured to sign up for a service afterward?
- A: "Not at all! Our free cleaning is designed to help you evaluate our service. If you like what you see, we’d love to discuss options, but there’s no obligation."
Q: How long will the cleaning take?
- A: "Our service is quick and efficient, scheduled at a time that works best for you."

Privacy and Confidentiality

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details. As a cleaning service business that enters private homes, businesses, and workplaces, we ensure the utmost privacy and nondisclosure of any personal or professional affairs encountered during our service delivery.

Limitation of Liability

While we strive to provide excellent service, Vue Wash shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services or website.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the site and our services signifies your acceptance of any such changes.

If you have any questions about these Terms and Conditions, please contact us at:

Vue Wash

Email: info@vuewash.com

Phone: 4375517133

Address: 18 Bachelor Street, Brampton L7A 5A9